I think directional signage upstairs similar to what is in the lobby would be very helpful for folks sent up to meetings or for those who head upstairs without checking in at reception. This would make it easier for outside folks looking for the PW counter, looking to pay for their E Tran connect cards and more convenient for staff when directing folks upstairs for any reason.
I think it would be extremely beneficial to provide a tour of the City to the employees, highlighting new projects and developments.
I was fortunate to participate on a tour given by the Economic Development Department; my group spent about an hour on a bus, learning about new and potential projects in the City. We travelled throughout Elk Grove, passing by empty fields to learn about zoning and construction plans, office buildings under construction to learn about new State offices moving to Elk Grove, and small business to learn about grants and funding opportunities.
It would be fantastic if on a quarterly basis, interested employees could sign up and go on an hour – long bus tour around the city. This tour would help employees from all departments stay current on city projects and would ensure, to an extent that employees were relaying correct information about projects to the public.
I think we should look at the benefits administration from enrollment/changes/declination and separation and find an application that is HIPPA complaint and allows users and HR to automate the entire process.
I would like to recommend that this area be given a "face lift" so employees who want to participate in various wellness programs can freshen up before going back to work. This includes a new shower curtain, soap, conditioner, shampoo, lockers with assigned locks by facilities, towel service, a lock to the stall to prevent the public from using it.
Develop a program where the City would match employee contributions to chartable organizations up to a certain maximum dollar amount. City match would be limited to pre-approved charitable organizations that are located in Elk Grove or provide services to Elk Grove residents. Alternatively, develop a program where an employee "community giving" committee could be formed to select a charitable program or project for the year (or more frequently) that would encourage employee participation through volunteering and/or financial contributions with a City match.
Sacramento County has a 311 application that allows for residents to easily notify/contact the city for issues related to code enforcement, animal control, maintenance issues, etc. This is a huge undertaking but while I worked for Sac County it was such a hugely popular app that I think Elk Grove could benefit from something similar.
While on AskElkGrove, I take calls regularly for business licensing. Perhaps if we had "how-to" videos for the public to watch we could lessen the call volume received in business licensing and assist the applicant simultaneously. Some breakdown of: "if you need xx type of license go here, or if you want to renew here's the process."
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