Sacramento County has a 311 application that allows for residents to easily notify/contact the city for issues related to code enforcement, animal control, maintenance issues, etc. This is a huge undertaking but while I worked for Sac County it was such a hugely popular app that I think Elk Grove could benefit from something similar.​

While on AskElkGrove, I take calls regularly for business licensing. Perhaps if we had "how-to" videos for the public to watch we could lessen the call volume received in business licensing and assist the applicant simultaneously. Some breakdown of: "if you need xx type of license go here, or if you want to renew here's the process." ​

It is difficult to locate approved tentative subdivision maps for development projects without contacting multiple people to track it down or if one has access, conduct a search on the "Planning" drive. Duplicative efforts and time spent by staff trying to find the most recent version to make business decisions. There is a SharePoint list and associated map of development projects which contains information for these projects and the current status. Perhaps we can have folks upload the most current approved PDF map and GIS can georeference it so staff can see it as a layer in the map.

SharePoint:

http://elknet/ds/Lists/DSactivity/AllItems.aspx

Map:

http://arcg.is/1XPKKH

Create an EG store and reward employees with EG bucks to purchase items- $5 gift cards, etc.

Driving through Elk Grove over the weekend I noticed a lot of homeowners blowing their leaves into the street. I've seen it in the past where people will place large amounts of landscaping debris or leaf debris into the right of way directly in front of their house. This is a problem because the City doesn't have a contract for leaf pickup. But maybe we should? Three or four months out of the year from October through January the residents of EG would benefit from having leaf debris removal as a City provided service. I also think encouraging residents to clean up their own yard waste by providing free green waste pick-up weekly would help some. The fact that so many residents are non-natives and are accustomed to this service makes an expected City regular function. I'm not suggesting this necessarily be a free service (maybe the weekly green waste during fall could be), but with the storm drain fees already collected, maybe we add this as a service?

It would be a nice treat if we could get 3-4 of the First Wednesday Food Trucks to come to City Hall at lunch so those of us tired of McDonald's and Sourdough and Co. can have something a little different. ​

Create an online anonymous submission tool for employees to submit questions about any city related topic.​

I would like for the City to revisit a payment option to be available for the 8400 building. When we first started we had a cashier here to accept payments. The position was eliminated due to layoffs. Sending citizens across the street is an inconvenience, as half of the citizens paying for handicap placard admin fees are elderly citizens. This will also help on last minute tow releases where the citizen pays here at 455pm and then walks/drives over and the city doors close, and the citizen will accrue and additional day of storage because they did not receive the receipts. This will also help us post payments immediately rather than waiting for the receipt to route back to Records. Sometimes when the receipt is routed, a late fee is applied to parking citations or an alarm fee is charged due to non payment when in fact it was received, but we received the receipts days later. ​